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Engaged Sweeper
Good Morning All

has anyone figured out how to Turn off "You are currently an inactive helpdesk agent" message for over 196 "Agents" that are automatically put when upgrading? they really should have added a select all check box. right now you have to click make user confirm page refreshes and rinse and repeat.
Champion Sweeper III
We're sorry for this inconvenience. Our next major update (6.1) will add a mass edit feature to the users table, but this is still some way off. Currently this is indeed the only way to do it.

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