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Forum Posts

New Lansweeper Integration with VIVANTIO ITSM

Hello Lansweeper Community, This integration allows IT teams to create a unified platform in which assets and configuration items from across multiple sites, including remote workers, to be viewed directly within the ITSM interface in real time. Prov...

Casslloyd by Lansweeper Employee
  • 1352 Views
  • 0 replies
  • 1 kudos

Email Reply only to Sender and not ALL

Is there an existing method to limit ticket auto-responses to go to the sender only, and not to everyone on the sender's original email? Example: Employee termination list being sent to help email account (which is monitored by lansweeper) and also ...

JFC1 by Engaged Sweeper
  • 2889 Views
  • 2 replies
  • 1 kudos

Issue with TLS version 1.2 with Lansweeper Web Interface

So, we started implementing GPO for disabling TLS 1.0 and 1.1 and enabling TLS 1.2 and 1.3 on all our systems.But Lansweeper Web interface stopped working because of this. Lansweeper v. 10.3.2.0IIS 8.0 Express and SQL Server 2014 Express LocalDBDoes ...

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Qubit by Engaged Sweeper
  • 2544 Views
  • 2 replies
  • 0 kudos

Last successful scan incorrect

We are having an issue with some assets which are known to be offline listing as "last successful scan date" being the most recent scan, even though the last scans have failed:     This particular example is a VM, using DHCP, and is known to be off....

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pryan67 by Champion Sweeper II
  • 2199 Views
  • 3 replies
  • 0 kudos

Resolved! Helpdesk Ticket Type

Is there a way currently, or perhaps in a future release, where you are able to set the "ticket type" to a blank option to force the userbase to choose a type? We've recently rolled out the help desk to our small userbase and I'm already seeing a tre...

RobDz by Engaged Sweeper III
  • 3265 Views
  • 4 replies
  • 0 kudos