Resolved! LS agent relay error
May we know if how to fix this error message that we found in the logs
Forum Posts
Resolved! Rescan Asset takes 5+ minutes after updating to 10.2.4.0
We recently upgraded our Lansweeper server from the previous version to the most current. We've noticed that when we use the Rescan Asset feature it now takes anywhere from 5 to 6 minutes for the scan to complete. It doesn't matter if the system is p...
Information about cluster in vmguest (VMware/Vcenter)
Hello! We are scanning Vcenter and lansweeper is showing all the information about hosts, clusters, datastores and vmguests. But when you go into a vmguest it doenst show the information about the cluster for example... it only shows on which host is...
Auto add Note to a ticket
HiAre we able to automatically add a quick response or note to a ticket that is a specific ticket type?For e.g. we want automatically add a note to a "New User" ticket type that has all the information that needs to be completed.
Setting an LDAP filter for user selection box (Helpdesk primarily)
HelloI'm testing out the helpdesk, but as it is right now, I'm going to make a choice about which user objects I want to scan with Lansweeper, if I also want to minimize the selection for "User concerning" or "CC" in Helpdesk tickets.In my mind, a re...
Resolved! Email gets cut off after signature when forwarded to the helpdesk
Hey all together,I realized a problem with the helpdesk module and I hope that you people can help me.If I forward an email from my outlook to the helpdesk of Lansweeper with an existing ticket number, the email-history ist cut off. I only get the te...
Last Active Scan
We have computers reporting in using lspush, I'd also like to perform a daily active scan, is there a way to report on the last time a computer had an active scan? I found reference to tblAssets.LastActiveScan and I can save this in a report but it's...
Resolved! specific assts to Group
Hi at all, I need to allow the view of a specific assets group for a specific user group. It's possible make it on LS? for example: AD group (A) can only view ( printers Assets ) thank you Ahmed
