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Chara99
Engaged Sweeper

Hello,

We are attempting to sync our Lansweeper with the cloud, but we are encountering an issue because our firewall does not have Fully Qualified Domain Name (FQDN) resolution enabled. The connections are now routed through AWS, making it impossible for us to whitelist AWS subdomains. Is there a way for Lansweeper to establish a cloud connection through a proxy server instead of a direct connection?

1 ACCEPTED SOLUTION
Obi_1_Cinobi
Lansweeper Tech Support
Lansweeper Tech Support

Hello there!

There is currently minimal proxy support when linking to the Lansweeper cloud. If you need further assistance with setting up the cloud sync, we would recommend contacting support: https://www.lansweeper.com/contact-support/

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1 REPLY 1
Obi_1_Cinobi
Lansweeper Tech Support
Lansweeper Tech Support

Hello there!

There is currently minimal proxy support when linking to the Lansweeper cloud. If you need further assistance with setting up the cloud sync, we would recommend contacting support: https://www.lansweeper.com/contact-support/

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