Using Dameware Remote support with Lansweeper

[dledger]

We just loaded Dameware Remote support and Central Server Trial onto our server running Lansweeper. I have set up a Custom action in Lansweeper to launch the Dameware remote support tool from lansweepers asset page and it works great as long as I am logged directly into the Server that runs lansweeper. If I launch Lansweeper from my computer using the web interface I get an error when trying to launch the action item. The error code is 8007000F.

I know there are a bunch of Dameware/Lansweeper users out there so I am wondering if any of you have seen this error and can tell me what I am doing wrong.

[sullivane]

Yes, I installed it to my local machine and COPIED the files to the action path directory. It's NOT installed on our Lansweeper server at all (only the installed files that I copied are there)

[dledger]

Yup, that is exactly the string I used as well. It works great as long as I RDP into the Lansweeper server and launch from there.

Do you have Dameware installed on your local PC as well as your Lansweeper server? I currently only have it loaded on the LS Server but that seems like it should work.

[sullivane]

We use the Dameware mini remote and do not have an issue, I know it's different than the version you are trying to use.

What I did was install and activate Dameware on my computer, then I copied all the files from the install directory to {action path}\dameware and in the asset actions I have:

{actionpath}\dameware\dwrcc.exe -c: -h -m:{computer}