→ Having trouble accessing our new support portal or creating a ticket? Please notify our team here

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
mike1013
Engaged Sweeper II

We have a windows cluster and logs just stopped populating. If you go to windows cluster/windows cluster log the last time the logs updated was back in January. I went over this link

https://community.lansweeper.com/t5/scanning-your-network/scanning-windows-failover-cluster-details-...

Everything appears to be set correctly. I ran the Lansweeper Connectiontester and receive the following output below when I test by IP address and FQDN. Anyone have any ideas? 

Lansweeper Connection Tester 7.1.0.1

Scanning Lansweeper Service (on this machine)..
Status: Running
Version: 10.4.0.2

Pinging *.*.*.*
Ping ok.

Scanning TCP ports..
135 open (EPMAP)
139 closed (NetBIOS Session Service)
445 open (SMB)

Checking DNS..
*.*.*.* resolved to:*.*.*.*
If this is not correct, please check for DNS problems.

Checking reverse DNS..
*.*.*.*:
Could not resolve the reverse DNS, please check for DNS problems.
No such host is known

Scanning netbios (UDP)..
Could not scan netbios

Scanning netbios (445)..
Could not scan netbios

Scanning Active Directory..

Scanning WMI..
Computername: *
If this is not correct, please check for DNS problems

Operating system: Microsoft Windows Server 2019 Standard
\root\cimv2 Remote WMI access test OK

Operating system: Windows Server 2019 Standard
\root\default Remote WMI access test OK

Checking C$ Access
Connection Failure. Error: The network name cannot be found

Checking Task Scheduler
The network name cannot be found. (Exception from HRESULT: 0x80070043)

 

 

 

 

3 REPLIES 3
Obi_1_Cinobi
Lansweeper Tech Support
Lansweeper Tech Support

Hello there!

We would recommend reaching out to Lansweeper tech support for a closer look: https://www.lansweeper.com/contact-support/

Not sure if this helps or need to reach out to support but receive an error ( below) when I run New-Item -Path WSMan:\LocalHost\Listener -Transport HTTPS -Address * -CertificateThumbPrint $Cert.Thumbprint ?Force

 

New-Item : The WS-Management service cannot process the request. The value for the selector Address is invalid.
At line:1 char:1
+ New-Item -Path WSMan:\LocalHost\Listener -Transport HTTPS -Address 10

 

I assume that the address should be the lansweeper server? 

Obi_1_Cinobi
Lansweeper Tech Support
Lansweeper Tech Support

Hello there!

For added security, you can replace the "*" in the script with the IP address of your Lansweeper scanning server.

But if you keep getting issues, it would be wise to reach out to the tech support team: https://www.lansweeper.com/contact-support/