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BaigSahaab
Engaged Sweeper
I am trying scan a single ip with credentials, after mapping credentials it still says the the credential were not right. Any Help?

Credential screen
Error message
1 REPLY 1
Esben_D
Lansweeper Employee
Lansweeper Employee
Does your credential have local administrative privileges on that machine?

It might also be due to a firewall not being configured correctly.

These articles might also help:

Windows domain scanning requirements: https://www.lansweeper.com/kb/4/domain-scanning-requirements.html
Windows workgroup scanning requirements: https://www.lansweeper.com/kb/5/workgroup-scanning-requirements.html
How to scan a Windows computer: https://www.lansweeper.com/kb/164/how-to-scan-a-windows-computer.html
Access denied errors: https://www.lansweeper.com/kb/1/troubleshooting-guide.html


If they do not help I would suggest sending an e-mail to our support staff at support@lansweeper.com