General Discussion Forum - Lansweeper Community

Ls-Agent stopped scan software in linux OS with error: Could not chdir to home directory /home/

Ls-Agent stopped scan software in linux OS with error: Could not chdir to home directory /home/XXX: No such file or directory The user XXX don't have homedir

Mini-server Lansweeper

We have a dream… Today Lansweeper Onprem can only be installed on a Windows system. Our dream is to have an alternative for mini-servers. Let me explain. My sector of activity makes that I have many sites all over my country (+50) with an average of ...

Linux server not scanning

I have a Linux server (RHEL 7.9) that will not scan. I checked the settings for it, for Lansweeper to pick it up and similar servers don't have a problem. I click on rescan asset and it doesn't do anything. Eventually it start scanning on it's own bu...

Scanning with a Microsoft Account

We’ve been trying to set up our Lansweeper to scan our computers with a Microsoft account (as it is supposedly possible) but it has not been working.All our machines are connected to an Azure AD and are logged into using Microsoft accounts. We have a...

Archive / Delete

Hello,Cause of the gdpr we want to archive / delete old users and tickets.What is the best way to do this?

How to resolve "Asset is not enabled" issue?

In troubleshooting why Lsagent is not reported back to server, I noticed that Lsagent will check whether the asset status in server before scanning. In my case, "Asset is Not Enabled"; hence, the data is not refreshed on the LS server. Questions: 1)...

Help Desk SLA Updates by category change

Hi guysIs it possible to make the SLA of a ticket update when its category is changed?We currently have an issue where our users will email us to log tickets, which puts it in our "Unsorted" category. This category has an intentionally low SLA on fir...

Lansweeper Cloud not working when behind proxy

So, as support confirmed to me, the Lansweeper Cloud does not work at all if your scan servers are behind a proxy.(Even tho when setting up cloud, the connectivity check is successful).Also nowhere on the website or when setting up cloud does it say ...

General Discussions

Topics in this forum

Ls-Agent stopped scan software in linux OS with error: Could not chdir to home directory /home/

Mini-server Lansweeper

Linux server not scanning

Scanning with a Microsoft Account

Archive / Delete

How to resolve "Asset is not enabled" issue?

Help Desk SLA Updates by category change

Lansweeper Cloud not working when behind proxy

Lansweeper Chromium Extension

Deletion pending...for how long?

Asset question on tags

Custom tables cannot be seen in the newly created ...

Assets duplicates

Dynamic LSAgent Group

No Entra ID users imported after setting up Cloud ...

IP Range Scan Discovery - Assets are named by IP, ...

My PC seems to be connecting to two switches at th...

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