General Discussion Forum - Lansweeper Community

Manage Engine MDM Scanning Credentials

Hi All,First post here, I've tried searching but came up with nothing on this topic.We use Manage Engine MDM as our choice of MDM for our mobile devices. I was wondering if there was any way I can import all the phones into Lansweeper to catalogue th...

Linux assets showing as "Not scanned"

Just updated our lansweeper service to 9.0.30.1 and starting to update our Linux LsAgents from 7.2.110 to 8.4.100.43. After updating the agent in the assets listing the item will show with a red circle with a line through in and OS will be "Not scan...

Edit Button Missing

What happened to the Edit button in the Summary screen Asset Option for editing assets? I used that all the time to input property tag numbers in a custom field. Why has it been removed? Thanks

Options in new ticket spawns 2nd ticket

pretty much what it says on the tin. The thinking being a process like:1: HR Person logs ticket for a new user2: This ticket has an option for "Does this user require equipment bought" (Yes\No)3a: No - nothing new happens, ticket proceeds as normal3b...

Mass update of assets via script,api or SCCM assignment?

so we're in the process of getting Lansweeper and the helpdesk going. One thing we'd like is for Assets to tie to users wherever possible. However the idea of doing this by hand is not appealing. Is there a way to do it to pull from a CSV or perhaps ...

SSL certificate issues

Since we started using Lansweeper for our asset management & help desk a few years ago, my organization has had an ongoing problem. We are using IIS (not IIS-Express) and our own SSL certificate. We also have Integrated Windows Authentication turned ...

O365v2 Scan fails with Sequence contains no elements

I’ve set up a new scan for our Office365 tenant using the newest KBs you have, and I only get an error that says: Sequence contains no elements. I’m using the certificate thumbprint method for authentication, and I can see in our Azure logs that the ...

Running commands via lansweeper (cmd or powershell)

Hi,I'm new to Lansweeper, and I need to run a command on about 500 machines.That command can be done via cmd or even better powershell.What's the best way (if there is any) to achieve this goal?Thanks

Email sent to the team when an agent assigns/picks up a ticket?

Currently when a new ticket comes in all of our help desk agents receive an email about it, great and that's exactly what we want. However, we have no way of knowing who picked up that ticket without looking at the ticket in Lansweeper.How can we mak...

General Discussions

Forum Posts

Manage Engine MDM Scanning Credentials

Linux assets showing as "Not scanned"

Edit Button Missing

Options in new ticket spawns 2nd ticket

Mass update of assets via script,api or SCCM assignment?

SSL certificate issues

O365v2 Scan fails with Sequence contains no elements

Running commands via lansweeper (cmd or powershell)

Email sent to the team when an agent assigns/picks up a ticket?

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I DONT KNOW HOW DELETE THE PUBLICATION

Lansweeper still showing Old OU's/ AD domains and ...

Dell Warranty Info

ConfigEditor lansweeperService.exe.config and web....

Improved the AD data cleanup functionality and add...

LSAgent's page is broken

Trying to link OnPremise to Cloud but unable to cr...

Scan data updated in asset screen but not in repor...

Certain Dashbord on Classic Console

Searching: HKLM\SOFTWARE\Microsoft\Windows NT\Curr...