Share feedback, exchange ideas and find answers to Lansweeper product questions.
Hi,I have external application where I would like to retrieve Assets and Software data using the web service (SOAP or REST API) in order to get a list of Assets and Software and to have them in that external application?Is this possible?Can I invoke ...
HI, (sorry for my por english)It would be great if we can send e-mail or in ticket automatically a Satisfaction Questionnaire after ticket is closed for now if we need to change something or be better and have feedback from user.Thx.
The Cisco phones have a ton of information displayed on their webpages.Is there anyway that it can be parsed and displayed in lansweeper?You can access the webpage and get basic device information with this urlhttps://<IP Address>/CGI/Java/Serviceabi...
Is this scanned? If so, is this in the UI somewhere? If not, why not? This is such a critical piece of info.
Is there a way to add checkboxes to a report so that one or more can be selected? For example, we need to upgrade a specific piece of software so I have a report that lists only machines that have that piece of software installed. I don't want to...
Due to COVID and sending equipment home, we need to track & run reports for users who have USB Headsets, USB Webcams, etc etc plugged in to their work issued home devices. I have seen a few people ask questions if USB devices can be detected & i thin...
I would love to see a maintenance calendar built into the product. I could schedule / run reports to provide to management, rather than trying to keep track of things in clunky spreadsheets. Perhaps by creating a maintenance group type, assigning ass...
Is there a way to create a template and apply it during certain hours? For example if a low priority ticket comes in at 4am and the help desk is only open between 8-4:30, we do not want the clock to start ticking on response time. We have an on call...
