Share feedback, exchange ideas and find answers to Lansweeper product questions.
There does not seem to be a way to (easily) link to a specific comment in the Lansweeper helpdesk.A brief glance at the HTML shows that anchors exist (and manually appending them to the URL works), but there is no convenient link to easily obtain the...
Hello Dev team,it would be great to have a document page for users, like there is one for assets.many thanks
First and foremost question, why is creating/editing KB articles limited to Agents Only?I would really like to see you guys create a separate KB permissions in the User Roles section. I would further suggest that you allow any user the ability to Cre...
I am looking for a way to get LanSweeper to send an email alert if one of my servers or managed switches goes offline, is this functionality available? I can't seem to find it..Many thanks
Hey there!Is there any way or maybe a workaround that lets me add subcategories in the knowledgebase?-----Example:We want 2 main categories - Infrastructure and Application.Both of them should contain some subcategories.InfrastructureNetworkBackupApp...
Hi,It would be great if Lansweeper would be aple to scan a specified Event Applications and Services LogsFor instance Microsoft-Windows-Sysmon/OperationalI fully understand that all would be to much load but a specific one would be great since more a...
It's been years since my original setup, but I remember having this same problem during the original configuration, namely: How do I configure the default ticket layout? I haven't been able to find the online documentation that I used previously.Th...
Let's say I have Flash, Reader, and Shockwave with each it's own package. Let's say I want to make an Adobe package that installs all three. Right now I have to reproduce what I am doing with the three individual packages in one package. Now let's...
