We would like the lansweeper helpdesk to ignore automatic auto replies from users email when tickets have been closed. When these emails are sent back to lansweeper they open the tickets back up.
Currently, if I want to use a list of credentials, maybe "Common SNMP Read Strings" or "Default SNMP Read Strings" I must enter each one of the strings as a credential and then assign each one to an address range for scanning.What would be nice to se...
Is it possible to change what I think are the 'Extra new ticket options'?When creating a new ticket, I would prefer that the 'User concerning' value doesn't default to the name of the agent creating the ticket; rather I would want it to be blank so t...
Create the new tables so entries made under custom asset management are consistent. Tables would be constructed in a fashion similar to tblStates and also made editable in a similar fashion. (see Asset Pages >> Asset States) During custom asset ed...
I use a lansweeper to identif machines by mac address. I retrieve the mac address from my cisco switches. (inherited LAN, zero documentation). cisco uses the mac format: xxxx.xxxx.xxxxwould it be possible to have the ability in lansweeper to use t...
I'd like to add KACE detection to the wishlist of available options. Currently, Lansweeper does not pick up on KACE. Only way I've found to do this is custom scanning, which doesn't show up in the installed programs list of the asset. If I'm missi...
