Product Discussions

Share feedback, exchange ideas and find answers to Lansweeper product questions.

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Mac Address

I use a lansweeper to identif machines by mac address. I retrieve the mac address from my cisco switches. (inherited LAN, zero documentation). cisco uses the mac format: xxxx.xxxx.xxxxwould it be possible to have the ability in lansweeper to use t...

Scott_M by Engaged Sweeper II
  • 6906 Views
  • 2 replies
  • 0 kudos

Add KACE Detection

I'd like to add KACE detection to the wishlist of available options. Currently, Lansweeper does not pick up on KACE. Only way I've found to do this is custom scanning, which doesn't show up in the installed programs list of the asset. If I'm missi...

hitechgreg by Engaged Sweeper III
  • 5960 Views
  • 2 replies
  • 1 kudos

Login Page

So the login page needs to be changed, and sooner rather than later. When users try and access Lansweeper they are now presented with a "Windows Login" page which looks very similar to the Windows Operating System Login Screen, which needless to say ...

DTCLARK by Engaged Sweeper III
  • 8819 Views
  • 2 replies
  • 1 kudos

History User Relation

Hi,we use a Premium version.We usually use a user relations in order to know who is in charge of the asset.Sometimes the same asset is reassigned to another user, we would like to keep the history of the user. We are currently using the comments fiel...

STFADMIN by Engaged Sweeper
  • 8392 Views
  • 4 replies
  • 2 kudos

Edit Help Desk Columns

Hello - It would be great to be able to visually customize the help desk. Maybe put the ticket number in its own column the description in its own column and even the ticket state in its own column etc. and then be able to show/hide these fields.

gdudley by Engaged Sweeper III
  • 4981 Views
  • 1 replies
  • 1 kudos

Allowed Administrators - Enhancements

The Allowed administrators feature is great for keeping control of who has admin access to computers. This tool can be very useful during IT audits as well but is lacking a few features that I think would make it perfect.1. Ability to export the list...

MickMD by Engaged Sweeper
  • 4210 Views
  • 1 replies
  • 0 kudos