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‎03-09-2022 09:39 AM
Hi There,
It would be nice if there was a field in the knowledge base that is invisible for users but can be used to search.
For instance: when looking for the guide on how to change a password a user might type how to change password? in the search bar. that question and other tag's would be put in that field.
It would be nice if there was a field in the knowledge base that is invisible for users but can be used to search.
For instance: when looking for the guide on how to change a password a user might type how to change password? in the search bar. that question and other tag's would be put in that field.
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‎01-12-2023 01:57 PM
This would be helpful to be able to create tags for articles. Trying to move some IT notes and not being able to search is a time waster.
