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tom_verschuren
Engaged Sweeper
Hi There,

It would be nice if there was a field in the knowledge base that is invisible for users but can be used to search.
For instance: when looking for the guide on how to change a password a user might type how to change password? in the search bar. that question and other tag's would be put in that field.
1 REPLY 1
fbg
Engaged Sweeper III

This would be helpful to be able to create tags for articles.  Trying to move some IT notes and not being able to search is a time waster.

 

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