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‎03-11-2019 05:11 PM
TurboGFF wrote:
So we know that Lansweeper has API functionality with it's helpdesk module. My org is running MS teams, and I'd like to be able to somehow integrate the both systems together - Either agents or users can query their tickets - Or we make a chat bot that can do ticket lookups and provide end users with the status of their ticket.
Is anything like this in the pipeline?
‎03-05-2019 01:14 AM
TurboGFF wrote:
So we know that Lansweeper has API functionality with it's helpdesk module. My org is running MS teams, and I'd like to be able to somehow integrate the both systems together - Either agents or users can query their tickets - Or we make a chat bot that can do ticket lookups and provide end users with the status of their ticket.
Is anything like this in the pipeline?
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