MultiSelect with E-Mail Distribution Groups Listed

[WilsonTech]

Is there a way to populate a MultiSelect with all the entries in a particular OU in AD? Such as users, security groups, distribution groups, etc.

And is there not a checkbox option instead of the multiselect?

[Hendrik_VE]

Hi,

Unfortunately, it's not possible to dynamically populate ticket custom fields automatically with eg. email distribution groups from AD.
This feature has been requested before by several other customers and is therefore fairly high on our customer wishlist.
At this moment we, unfortunately, aren't able to provide you with an estimated release date for this feature.