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miketrike
Engaged Sweeper III

We have some recurring processes where this would be handy, for "logging" some nightly sync email summary events... As one example...

Here's a mock up of what I mean by assign to an asset...

Our summary could be received as a ticket, and auto-assigned to the asset... Which would be useful to our other technicians who may need to review that summary the next day... Without cluttering up the helpdesk, it could be neatly tucked away with the asset, linked and auto-closed for review when necessary...

Anyone else? 

2 REPLIES 2
Esben_D
Lansweeper Employee
Lansweeper Employee
Adding an option to assign assets via ticket dispatching rules has already been requested by some of our customers before. I added your topic to the request.
miketrike
Engaged Sweeper III
Another example would be update alerts from a NAS appliances, it includes enough variables to auto-assign it to the proper related asset in Lansweeper...

We have many of these...