‎01-23-2024 10:41 PM - last edited on ‎02-02-2024 12:28 PM by Mercedes_O
Hey All
I just finished updating 5 Dell Latitude laptops. All identical memory and processors. All OS version 23H2, build 22631.3007 (Windows 11 Pro). Also all have Ls Agent version 10.4.2.0 installed on them. (Now comes the part that has me wondering.) Two of the five laptops, when reporting back to the scanning server (running Lansweeper 11.1.4.6 ), state that their OS is Microsoft Windows 11 Enterprise. When I go into Settings/System/About on each of them, and look at the windows specifications, it shows them correctly, as being Windows Pro. Any thoughts as to why two of them are being shown in Lansweeper as being Windows 11 Enterprise?
Thanks
JoeMorn
Solved! Go to Solution.
‎01-24-2024 09:44 AM
You have to create support case.
‎01-29-2024 08:49 AM
‎01-24-2024 09:44 AM
You have to create support case.
‎01-29-2024 02:00 PM
I did create a support ticket and thank you for the suggestion. Also, thanks for the jpeg. So, If I am understanding this correctly, because they deprecated WMIC is why Lansweeper sees the same Windows 11, version 23H2, build 22631.3007 as Pro and Enterprise?
‎01-30-2024 03:58 AM
I think support give you feedback about reasons.
I think LS doesn't use wmiC (it's command line) LS uses WMI over RPC.
I send picture to show that new OSes have some fundamental changes.
‎01-30-2024 02:03 PM
Thank you!
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