You've set up a Lansweeper Cloud Site and enabled SSO, but when users from your domain attempt to log in, they are prompted to create a new Lansweeper Cloud Site instead of joining your existing one.
What could be happening?
If users are being prompted to create a site, this means that they have not yet been invited to join an existing site. To invite users to your site, follow the instructions in the following article:
In Summary
All users needing Lansweeper Cloud Site access where SSO is enabled are required to:
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