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Windows Updates for Servers

I know there are a few reports about Windows Updates around here, but I am here because I need something in particular.I wish to have a report that would display all of my windows servers in the report and that it would tell me which servers have not...

Encryptable Volume Question

Trying to see if I can condense some of the information in my report. Right now each individual drive has its own row but I want the drives to be listed/grouped together so that I can get an accurate number for how many hosts need to be encrypted as ...

smozie by • Engaged Sweeper
  • 4375 Views
  • 1 replies
  • 0 kudos

Size of OST File for user

I would like to create a report to view the OST file size for users on computers. the ost is located C:\Users\bkemp\AppData\Local\Microsoft\Outlook

bkemp by • Engaged Sweeper
  • 6232 Views
  • 2 replies
  • 0 kudos

Resolved! Specific Folder Report

Hello all,I am interested to find out if any one has or if Lansweeper is capable of find out which machines have a specified folder. I have some software that isn't traditionally installed but ran from a folder and I need to know which machines has t...

KDavis by • Engaged Sweeper II
  • 6293 Views
  • 1 replies
  • 0 kudos

Helpdesk Tickets by AD "Department"

Looking to make a report that gives me a total number of tickets by department (tblADusers).I've been able to build something *sorta* like what I want. It groups the Departments together, and gives me a count of the tickets, but the count is super h...

Resolved! Include blank ticket field values in Helpdesk report

When creating a Helpdesk Report like the one below, what changes would need to be made to include tickets that may not have all the fields filled in yet? But I still want those tickets included in the report.So if my ticket has a value in 'SerialNum...

harringg by • Champion Sweeper
  • 4204 Views
  • 1 replies
  • 0 kudos

Helpdesk report - subcategory

Hello all,We are trying to get a new report to work to show our helpdesk tickets.Information we're trying to get out is as follows.- Ticket ID- Subject- Date of creation- Date of closure- Calculation of the time passed between creation and closure.- ...

ArjanvA by • Engaged Sweeper
  • 4390 Views
  • 1 replies
  • 0 kudos

Helpdesk report-no results

Trying to figure out why a Helpdesk ticket report (written like all others) is returning no value.I've got a Helpdesk ticket with the following fields, and they are populated in the closed ticket.The report compiles fine, but gives no data.Select Dis...

harringg by • Champion Sweeper
  • 3595 Views
  • 1 replies
  • 0 kudos