IT Agent has an auto-update service built in. It checks our API to see if there's a new version. Next, it uses the maintenance period you defined in the discovery groups to determine when it can auto-update in the background. For this information an...
Lansweeper offers several integrations with Splunk, you can find a quick overview below: Splunk Enterprise Integration: Lansweeper’s integration with Splunk SIEM enables IT security teams to benefit from immediate access to all the data they need to...
Question Is it possible to integrate Lansweeper with Jira Service Management? Is there any additional license cost to do this within Lansweeper? Answer Lansweeper currently provides two integrations with Jira Service Management (JSM): Our Jira Servi...
Diagrams are essentially a visual representation of your Inventory synced with a Lansweeper Site. They are automatically generated based on how you’ve configured your Lansweeper installations and IP Locations in your Lansweeper Site's Inventory. The...
Currently, there is no synchronization between Cloud Discovery and the On-Premises version of Lansweeper. Cloud Discovery scans are stored exclusively in your cloud-based inventory, where they can be leveraged for integrations, used via the Data API...
Not all devices support the "connected devices" feature by default. In some cases, this functionality must be explicitly enabled in the device settings. Lansweeper uses the BRIDGE-MIB over SNMPv3 to scan for connected devices. If you're not seeing t...
A common cause of this issue is a bloated database, which can negatively affect performance. To help address this, we’ve provided a step-by-step guide for clearing unnecessary data and optimizing your database:Clear tables to free up space and impro...
The fields on the Asset Summary page cannot be changed, and some fields will not be displayed if they do not contain any data (they are available in edit mode, though). You can add extra custom fields to the Asset Summary page, as explained here: C...
If you include LSAgent in a master image, it's important to remove the asset ID from the LsAgent.ini file before capturing the image. If this step is skipped, all deployed machines will report the same asset ID, causing duplication issues in your La...
It’s important to understand that scans are conducted in batches. While some scans may be in progress during a service restart, the remaining scans are queued for processing. Because the database is transactional, any asset data that has been commi...
You can schedule a scan from the Triggers section, where you can configure it to run at a recurring interval or at a specific time, day, or hour. For step-by-step instructions, refer to the following guide:https://community.lansweeper.com/t5/sites/co...
Yes. You can change the scanning server targeted by LsAgent by editing the LsAgent.ini file located inProgram Files (x86)\LansweeperAgent\. We recommend reviewing the related documentation on LsAgent behavior and scanning impact when migrating or ch...
Lansweeper consists of various products, which might require the installation of local components. Cloud discovery Does not require any installation and runs from Lansweeper Cloud to various Cloud Providers (Azure/Google Cloud Platform/AWS/...): htt...
Lansweeper Sites supports both OpenID Connect (OIDC) and SAML for setting up SSO. Any identity provider (IdP) that supports at least one of these options is a suitable candidate for use with Sites. Azure Active Directory, Google, and Okta are just a...
Many customers are asking whether to move to Cloud or stay On-prem. The answer to this question depends on where you are in your current implementation of Lansweeper. We are still working on some value parity areas and migration tools for moving y...
There are several ways to organize the assets that are scanned by LsAgent. Dynamic groups You are able to dynamically organize machines that are being scanned by LsAgents using Dynamic Groups. The following article provides more information about th...
In Lansweeper Sites, this can be done using the asset deduplication option. In Lansweeper On Prem, you can ensure that assets are scanned correctly. All assets have unique identifiers. Lansweeper will first check if this unique identifier already ex...
Question How do I force Lansweeper to use a different scan protocol for certain devices? For example: If you have SNMP-compatible devices, but they get falsely flagged as Linux machines when SSH is open. Answer It is currently not possible to force...
In Lansweeper On-Prem, you can import new assets from a .csv file. This feature allows you to populate your Lansweeper database and web console with devices that can or cannot be scanned. You can submit various asset details, such as names, descript...
Lansweeper offers a variety of methods to scan your Mac OSX and Windows computers, most of which can be configured in the Scanning > Scanning Targets section of the Lansweeper On-prem web console. You can use one or more of these scanning methods, d...
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