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limdin
Engaged Sweeper
I'm not sure if this is related. But few months ago, I've upgraded Lansweeper to latest version and all works fine except NEW Windows 7 computers.

I get this error (see attachment). I've tried repairing WMI but at end it fails. The message I get is "There was a problem starting wbemupgd. The specified module could not be found."

Please help.
4 REPLIES 4
limdin
Engaged Sweeper
I've updated the password and will update the status in few days.

Thanks
Hemoco
Lansweeper Alumni
you need to start "services.msc", locate the lansweeper service and change the username/password.
limdin
Engaged Sweeper
Good point. Domain admin account was used to setup Lansweeper originally. But this password has been changed 2 months ago. Username hasn't changed. Do I need to update it in Lansweeper somewhere?

I found "Domain Credentials" in Lansweeper config. But it's greyed out.

Hemoco
Lansweeper Alumni
Could you check if the password from the user you are using to scan has expired?