Assets: Has tickets (Built-in)

[Nick_VDB]

The report below gives back a list of assets that have a ticket linked to it and a count of the number tickets that are linked.

The report will only list assets that meet all of the following criteria:

• The assets state is set to 'Active'
  
• The asset has at least one ticket linked to it
  
• The asset has been successfully scanned at least once

Select Top 1000000 tblAssets.AssetID,
  tblAssets.AssetName,
  tblAssets.Domain,
  tsysAssetTypes.AssetTypename As AssetType,
  tblAssets.Username,
  tblAssets.Userdomain,
  Coalesce(tsysOS.Image, tsysAssetTypes.AssetTypeIcon10) As icon,
  tblAssets.IPAddress,
  tsysIPLocations.IPLocation,
  tblAssetCustom.Manufacturer,
  tblAssetCustom.Model,
  Coalesce(tsysOS.OSname, tblMacOSInfo.SystemVersion, tblLinuxSystem.OSRelease)
  As OS,
  tblAssets.SP,
  tblAssets.Lastseen,
  tblAssets.Lasttried,
  Count(htblticketasset.ticketid) As Tickets
From tblAssets
  Inner Join htblticketasset On tblAssets.AssetID = htblticketasset.assetid
  Inner Join tblAssetCustom On tblAssets.AssetID = tblAssetCustom.AssetID
  Inner Join tsysAssetTypes On tsysAssetTypes.AssetType = tblAssets.Assettype
  Inner Join tsysIPLocations On tsysIPLocations.LocationID =
    tblAssets.LocationID
  Inner Join tblState On tblState.State = tblAssetCustom.State
  Left Join tsysOS On tsysOS.OScode = tblAssets.OScode
  Left Join tblMacOSInfo On tblAssets.AssetID = tblMacOSInfo.AssetID
  Left Join tblLinuxSystem On tblAssets.AssetID = tblLinuxSystem.AssetID
Where tblState.Statename = 'Active'
Group By tblAssets.AssetID,
  tblAssets.AssetName,
  tblAssets.Domain,
  tsysAssetTypes.AssetTypename,
  tblAssets.Username,
  tblAssets.Userdomain,
  Coalesce(tsysOS.Image, tsysAssetTypes.AssetTypeIcon10),
  tblAssets.IPAddress,
  tsysIPLocations.IPLocation,
  tblAssetCustom.Manufacturer,
  tblAssetCustom.Model,
  Coalesce(tsysOS.OSname, tblMacOSInfo.SystemVersion, tblLinuxSystem.OSRelease),
  tblAssets.SP,
  tblAssets.Lastseen,
  tblAssets.Lasttried,
  tblAssets.IPNumeric
Order By tblAssets.IPNumeric,
  tblAssets.Domain,
  tblAssets.AssetName