This board contains archived posts from the retired Lansweeper Forum and Insiders Community.
Hi GuysJust a quick one. I have checked the settings or at least the obvious ones for our helpdesk setup. But still when a helpdesk agent or user replies to an email it creates a duplicate/New ticket for the same issue.Is there a list of settings tha...
Is it possible to use "AD Security Groups", similar to "AD Users", to define "user access & roles"? This would be great for us, since we have a large organisation with a lot of different departments which are accountable for their own assets. The p...
Hi,I have a report that I've built that pulls out PC's with windows XP and only approved software. I have some machines with Novell and local login account so need to put a custom registry entry from scanned info. At the moment the report pulls out...
Does anyone know if there is a way to launch a Screenconnect remote control session from the LanSweeper console? Thanks in advance for any help.
Buenos dias, quisiera saber como puedo hacer un reporte de las impresoras LOCAL que tiene cada PC, si pude sacar el listado de las de RED o las que estan compartidas, pero necesito saber el resto porque puede ser que tengan impresora local y no este ...
Hello, I'm having troubles with SNMP scanning on some of my DELL switches in the network.I've searched the forum and found this:There is a known issue in Lansweeper versions 6.0.0.42 and higher where the switch port connections for certain switch mod...
Hello,i made under Lansweeper registry scanning a rule that works with Teamviewer. It read the local ID which is neccasary for connecting.Now i have to create under asset page a custom action for:opening the Teamviewer Programm on Admin side with the...
Is there any way to retain the past Usedby value on the Assets page? When we have a user who leaves, as soon as they are removed from the AD, the Usedby value is wiped out.
