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This board contains archived posts from the retired Lansweeper Forum and Insiders Community.

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Forum Posts

Not possible to send a mail to one user

Good morning everybody, I've Lansweeper v.6051 installed in my factory and I encounter a little issue with the Helpdesk Tab. After the creation of a ticket for a specific user, all mail sent via Lansweeper ends with a System Error : "An error occured...

arn_cat by Engaged Sweeper
  • 1923 Views
  • 0 replies
  • 0 kudos

LanSweeper Best Practices For New Installation

All,We're going to be porting our old lansweeper over to a new one. I wanted to reach out to the community to see if there is perhaps a best practices guide to a new lansweeper setup.I'm going to start with setting up the scanning. We have a handful ...

jmzhs by Engaged Sweeper II
  • 2930 Views
  • 0 replies
  • 0 kudos

Scan for software updates

Hi,Is there a way of scanning for available updates for all the software installed on specific machine on the network? What I am after is an action in Lansweeper that would trigger some form of script to check for available updates for software like ...

piotrk by Engaged Sweeper
  • 2108 Views
  • 0 replies
  • 2 kudos

Replace info during scan or all at once

Hi there,I want to know if there's a way to automatically replace an info when you find a specific word on a field.Lansweeper on my Linux box sometime give me "Device 13c2" instead of GTX 970.When i do lspci I see Device 13c2 but when i do nvidia-smi...

nfreeman by Engaged Sweeper
  • 1468 Views
  • 0 replies
  • 0 kudos

Manage subscription license key

Hi Team,I am facing a issue with license key management.We have a subscription software which has a contract period of 3 years from the date of purchase.The issue is the software will have different life span as per the purchase date. Each license or...

praveen by Engaged Sweeper II
  • 1948 Views
  • 0 replies
  • 0 kudos

Closing tickets auto Assigning

Last week I was able to close tickets individually and they would not auto assign, but now they seem to assign to me when closing. We are using Closed in such a way that it shouldn't send emails and have it removed from all email listings for Helpde...

dclark_AZT by Engaged Sweeper II
  • 2018 Views
  • 0 replies
  • 0 kudos

Compare two computers software inventory

Can you help with creating a report to compare system x (our gold standard desktop) with System Y to find all installed differences? This would be very helpful in finding out of compliance systems and missing installs.Many thanks in advance.

Resolved! Copy File to Desktop

I'm looking for a way to copy a .rdp file to all domain users desktop. Is this possible, if so how would I start to accomplish this?