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Product ID for HP devices.

Is there anyway to view or get lansweeper to get the HP product ID (the 7 character code, e.g. XX992EA, B0W42ES)?This seems to be the one bit of information missing from the audit which would be great to have.Thanks,Steve

stever by • Engaged Sweeper II
  • 6613 Views
  • 4 replies
  • 0 kudos

software licenses

Hi i wonder if you can help me i am trying to put a report together that shows the individual computer and the software + licences everytime i try this it says no data really dont know where i m going wrong!!!

Wireless Access Points scan as Printers

We have several Intermec Wireless access points that show up as Printers. We have manually updated them to Wireless access point Type and Lock them. We have updated details like Serial, Building, Model and such. Even after selecting to lock the items...

rknj4wg by • Engaged Sweeper
  • 2014 Views
  • 1 replies
  • 0 kudos

Assign IP Phone to AD users option in "Edit device details"

In a new version, would be possible to assign an IP Phone to one or more AD users in "Edit device details" ?We have Cisco IP Phones with AD users registered and we need to know which user is the owner. We currently use the "Contact" field, but it wou...

ajmataro by • Engaged Sweeper III
  • 1779 Views
  • 1 replies
  • 0 kudos

Workstation: Out of Warranty reports

Hello AllNone of my Out of Warranty reports are working. If I click any of them, I receive no results, however I know that there are several PCs/laptops that are out of warranty or approaching the end of warranty. If someone has answered this quest...

aeneal by • Engaged Sweeper
  • 5124 Views
  • 4 replies
  • 0 kudos

Newly installed software

Is there a easy way to tell if new software products or versions are found on the network so that I can easily add them to the tracking for compliance auditing? I have been working on adding the software found on the network into the tracking/compli...

cpopoff by • Engaged Sweeper
  • 3892 Views
  • 2 replies
  • 0 kudos

Premium tools missing things

Hi,I just downloaded the primium tools since I saw this"""Lsremote 4.1.0.15Upgraded to the latest vnc version which fixes some known problems on windows 7 machines."""i was one before that.I assume that means the LSREMOTE was updated?either way it lo...

danielm by • Champion Sweeper II
  • 3336 Views
  • 4 replies
  • 0 kudos
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