This board contains archived posts from the retired Lansweeper Forum and Insiders Community.
I've just installed the new lansweeper release (4.0.0.27). The installation is divided into two parts a SQL server 2008, SP2 and the application server, where IIS installed. I use port 81.Booth boxes run runder W2K8, SP (x64).Functionally everything...
I started the upgrade from 3.5 to 4.0 yesterday. My database is about 7GB and the process has been running for about 18 hours. I don't see anything in Windows Event Viewer other than the lansweeper service being stopped at 2:03pm when I started the u...
Whenever I go to a different workstation and try to use remote control or any other premium tool, it says Unregistered. I have a premium license key so I entered that on the server. I also entered it when running the remote screenshot and then it wil...
While in a remote session my screen freezes, the user on the other end still sees me moving the mouse but I see a static image on my end. If I try to disconnect and reconnect my remote session it gets all the way to the point of checking the 5900 po...
We have seen that Internet Explorer version 8 is not being reported for Windows 7 machines. If you look at the software installed for any Windows 7 machine, Internet Explorer is not mentioned at all. Has anyone else seen this? Is there a fix for t...
I had to move Lansweeper to a new server, I used the 4.0 setup file. It is telling me trial version, I am a premium user. How do I change this without re-buying.
Hello - after working with you on friday, I took a look at the webportal and while all of the Active Scanning settings are still setup correctly, none of the computers have been rescanned since 9/17.I thought this was done on a daily basis? I need s...
Perhaps I am just not seeing it but I am trying to pull Model number/Product ID from the BIOS of my all my desktops. When I go to the 'report' of any of my pc's I can only see the following information derived from the BIOSName: Manufacturer: Ver...
