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Scanning Printers

I have a number of Ricoh printers on our WAN. I have added the OID as found by the device tester. How do I get LS to scan the printer and added it to the inventory? Device tester results:Snmp OID: 1.3.6.1.4.1.367.1.1Snmp Hostname: Aficio MP C3500Snmp...

wellsybob by • Engaged Sweeper
  • 5306 Views
  • 10 replies
  • 0 kudos

Lansweeper V4 Upgrade

I have received notification of a new version today for V4.x after upgrading just over a week ago to version 4.0. I have created a backup and proceeded with the upgrade of Lansweeper by running to the setup.exe, part way through the set-up process ...

Matty by • Engaged Sweeper
  • 7071 Views
  • 11 replies
  • 0 kudos

Minimum permissions for web40rep??? Views

HiWe're running Lansweeper on a central SQL server where DB admins are very restrictive on the permissions they grant. What are the minimum permissions I must grant to the lansweeper user to allow it to display the web40rep??? reports? Currently th...

bcoates by • Engaged Sweeper
  • 2074 Views
  • 1 replies
  • 0 kudos

lsremote "ask user permission"

How can I disable the "ask user permission" globally when using lsremote in lansweeper? I changed it manually but it doesn't seem to hold that setting.

jmarmo by • Engaged Sweeper III
  • 2022 Views
  • 3 replies
  • 0 kudos

Is MAC Address for Polycom VOIP Phones Available?

They are correctly identified as VOIP phones, so that's good. However, they are managed by MAC address. All that shows up under their listing is:State: Active Type: VOIP phone IP: 192.168.2.23 Name: 192.168.2.23 The Device Tester shows this:192...

EF by • Engaged Sweeper
  • 7313 Views
  • 7 replies
  • 0 kudos

Remote Control (VNC) - Lsremote.exe & DSMPlugin fails

I have Lansweeper 4 installed and when I try and click Remote Control (VNC) I get a popup saying "You've forgotten to select a DSMPlugin and the Server used a DSMPlugin"I downloaded the latest premium tools with the same result, I have the license.tx...

SirArion by • Engaged Sweeper
  • 13895 Views
  • 9 replies
  • 0 kudos

Scanned files wait time

What's the wait time on "scanned files"? Are they scanned every time the machine is scanned? Can this be configured?

googoo by • Engaged Sweeper III
  • 1862 Views
  • 1 replies
  • 0 kudos