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issue starting Lansweeper service

I just upgraded to the latest production build of Lansweeper. I'm trying to move the Lansweeper server to another server. I installed LS on the new server and pointed it to the existing database on a shared SQL server. The LS service on the new machi...

Administrative Windows Account

Hi,I was wondering : Why does Lansweeper need a Domain Administrative Windows Account? Why that level of access? What is the security that prevents anyone to retrieve the credentials?Thank you!

SR by Engaged Sweeper
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Lansweeper Logons

Hi, We are looking at giving our helpdesk access to lansweeper through a browser but would not want them seeing all of the information available. Is there a way to have logons with differant levels of access?Thanks

Database upgrading 4.0.018 to 4.0.0.24

If I'm at 4.0.0.18 can I just apply upgradescript2.sql to get the database to 4.0.0.24? If so, is there an expected pattern like this as the product is updated? Thanks.

joegasper by Engaged Sweeper
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Display of "Non-Active Computers" report

Just upgraded to v4 and love it. The only question so far is that the "Non-Active Computers" report only shows 1 pc. I set option in config to automatically set computers to non-active if not found in active directory and to set computers to non-ac...

GHCIT by Engaged Sweeper II
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Web Console does not work

I am trying to access the web console through LanSweeper, but when I try to use it, it just brings me to a blank page. I'm not sure exactly how to fix this. Any help would be appreciated.

BCalegari by Engaged Sweeper
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  • 6 replies
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Some User Names Showing Up Wrong

Hello All,I have about 20 or so accounts showing up as just the domain. I noticed on the Remote Uninstall Utility that the usernames that have just domain it was showing up as follows:DOMAIN\domain\usernameIf any one has any sugesstions that would be...

tdecenso by Engaged Sweeper
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  • 7 replies
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Normal behavior in scanning status, values=0 ?

Hi,in the scanning status http://lansweeperserver:9524 I have "in queue", "in process", "thread running" = 0. These values go to 0 after some time, maybe after completing a first scan (for example, after manually restarting the service). Is this a no...

Wii by Engaged Sweeper
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  • 3 replies
  • 0 kudos