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This board contains archived posts from the retired Lansweeper Forum and Insiders Community.

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Forum Posts

Scanned Item Inventory/Description

In process of implementing new v4.0 system.Scanning Setup > Item Wait TimeThe list of Scanned Items.Is there any documentation that describes what each of these scanned items are and what data is collected with each?Also curious if anyone has any Lan...

Adding Custom Field

Hi,I'm having trouble adding a custom field... more of a "I don't know how to add one". We are about to purchase a premium version and I have to figure out how to add a field to enter ASSET TAGS. I can't find the "add tab" on the Configuration > Comp...

ebaako by Engaged Sweeper
  • 8999 Views
  • 15 replies
  • 0 kudos

Upgrade to 4.0 failed on Helperfunctions.dll

Tried doing an upgrade to 4.0 from 3.5.2, got the following error:c:\program files\lansweeper32\service\helperfunctions.dllAn error occurred while trying to replace the existing file:DeleteFile failed; code 5.Access is denied.I chose to abort and try...

Dov by Engaged Sweeper III
  • 5886 Views
  • 5 replies
  • 0 kudos

Scheduled eventlog scanning

I've enabled Scheduled eventlog scanning on all my servers to occur every 60 minutes.But it doesn't work. It takes up to 1 day until new event-entries appear in lansweeper.Is there a log file where I can see why the Scheduled eventlog scans don't run...

Resolved! Monitor Serial Number Script

Here's a script that can be run to popup a window where you can enter the computer name to have the monitor serial number and model pulled up. I tried to get it to populate the computer name automaticaly but I couldnt figure it out. It starts with ...

mrdaytrade by Engaged Sweeper III
  • 101269 Views
  • 19 replies
  • 0 kudos

Software reports missing clients

After upgrade I found that many software installations are less than they where.For instance I had Freemind installed in 670 computers, I've created a manual query on the database and I get 670 installations.If I search for Freemind on the search bar...

Anonymous by Not applicable
  • 7413 Views
  • 6 replies
  • 0 kudos

Lansweeper DCOM Errors

Hi,Just wanted to know if there is anyway to stop the DCOM errors appearing in the event log? As they seem to be appearing daily on the server that Lansweeper is installed on. And its not a few but hundreds of them on a daily basis.It would help a gr...

blm by Engaged Sweeper
  • 1685 Views
  • 1 replies
  • 0 kudos