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Cannot select "remove computer not found in active directory"

Hi,I cannot select "remove computer not found in active directory" nor "permanently delete computer not seen in the last"When I select the two boxes and hit "save options", The checkmark are not saved and I'm returning to two unchecked boxes.thanks

CSSSC by Engaged Sweeper
  • 3289 Views
  • 2 replies
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Lansweeper service crash (v 4)

Hi,lansweeperservice.exe randomly crashes with the following errorFaulting application lansweeperservice.exe, version 4.0.0.18, stamp 4bc80cf3, faulting module msvcr80.dll, version 8.0.50727.3053, stamp 4889d619, debug? 0, fault address 0x000150d8.Se...

Wii by Engaged Sweeper
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  • 7 replies
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Reports- “Recent changes”

Hi Reports- “Recent changes” significations:Selecting:” Recent changes>>Report page= software” I get the list of Software modification by computers. This is OK. But selecting from drop-down list “SoftwareNA” I believe this is “Not Approved Software...

vargaboti by Engaged Sweeper II
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  • 2 replies
  • 0 kudos

Scanned Item Inventory/Description

In process of implementing new v4.0 system.Scanning Setup > Item Wait TimeThe list of Scanned Items.Is there any documentation that describes what each of these scanned items are and what data is collected with each?Also curious if anyone has any Lan...

Adding Custom Field

Hi,I'm having trouble adding a custom field... more of a "I don't know how to add one". We are about to purchase a premium version and I have to figure out how to add a field to enter ASSET TAGS. I can't find the "add tab" on the Configuration > Comp...

ebaako by Engaged Sweeper
  • 9583 Views
  • 15 replies
  • 0 kudos

Upgrade to 4.0 failed on Helperfunctions.dll

Tried doing an upgrade to 4.0 from 3.5.2, got the following error:c:\program files\lansweeper32\service\helperfunctions.dllAn error occurred while trying to replace the existing file:DeleteFile failed; code 5.Access is denied.I chose to abort and try...

Dov by Engaged Sweeper III
  • 6543 Views
  • 5 replies
  • 0 kudos

Scheduled eventlog scanning

I've enabled Scheduled eventlog scanning on all my servers to occur every 60 minutes.But it doesn't work. It takes up to 1 day until new event-entries appear in lansweeper.Is there a log file where I can see why the Scheduled eventlog scans don't run...