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jantjeb
Engaged Sweeper
Hello,

We have the following problem. I have changed the computername of a laptop and now i have it duplicate items. How can i make sure this wont happen in the future?

The perfect solution for our problem would be that he checkes if the serial number or TAG already excist. and update the information accordingly. But is this possible?
3 REPLIES 3
Hemoco
Lansweeper Alumni
You can directly edit the database table "tblcomputers" field "computername"
jantjeb
Engaged Sweeper
thanks for the info.

Is there a way to manualy change the computername?
Hemoco
Lansweeper Alumni
Next version will have some "duplicate entry" reports.

We recommend:
Choosing a unique computername for the complete lifetime of a computer.
Label the computer with this name.
Fill in the custom fields (purchase date, ...)

This way it's completely trackable if you change the owner, re-install,...