Hi all,
I've searched Google and the forums so please accept my apologies if this is covered and I've not found it.
We have several desk-hoppers at work - is there anyway of tracking them more quickly?
I'm currently IP scanning daily plus device scanning on the default settings but if a user moves desk during the day and then rings with a tech question I cannot tell which PC they are using. How can I work around this?
Thanks in advance.
[edit: I have the Premium version but haven't figured how to udpate my forum account yet.]