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StephanieCDA
Engaged Sweeper III
There are several different reports counting tickets by agent, but none listed by the user. Is there a way to get a report that lists the total number of tickets (all time is fine) per user? We want to see who are the "problem children" so to speak, the users creating the most tickets. If it could use the Displayname with the hover details, that would be great. Thanks.
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