HTTP 500 - Internal Server Error

[criscabellos]

Hello,

I'm totally new in this software and everything that has to do with it.
I know very little about SQL Server, IIS and LanSweeper.

I'm an intern at a company that asked me to install a software like LanSweeper, and liked very much what I read about it, so I decided to try it.

The thing is that I've installed it in a "Windows XP Professional SP3" (the only computer available to test it). Also in this computer I have a SQL Server 2008 (not express) and the IIS as well.

I've followed the step-by-step installation tutorial, and finished installing. Tested the "Checking if the service is running" and got exactly what was showing on the tutorial:

Congratulations, your lansweeper service is running

Total computers processed: 0

In queue 0 In process 0 Threads running 0

Now what I'm having trouble is trying to access the web inteface. There is an error page and I really don't know what it means, since I configured everything like was said to do in the tutorial.

I've attached the image of the error.

I'd really like a help from you. If any other information is needed please let me know. It might be a really dumb error, but since I know very very little about all this, I really don't know the meaning.

Another thing is that I've run the lsclient.exe on some computers, but when I try to see them at the LanSweeper Management Console, they all appear in red with no information (except mine that has all the information needed).

I don't know if it has anything to do with it, but I've run the LanSweeper Connection test and got everything "OK".

Thanx in advance for your time

Cristian

[criscabellos]

Just one question about this request.

Is there any difference between an "internet information server" and "internet information services"? Because I don't think I even have a "internet information server" installed, only "internet information services".

If there is any difference, where can I get the "internet information server"?

[Hemoco]

Please reinstall internet information server and afterwards reinstall the website part of lansweeper

[criscabellos]

Sorry for taking too long, I didn't answer before because I don't work on the weekends... 🙂
Well, about your question, the answer is no, I can't surf the root site of my server...I get the same message error...

[Hemoco]

I couldn't see anything wrong.

Are you able to surf to the root site of your server (without /lansweeperni)

[criscabellos]

Hi,

I did that and still got the same problem...

I think it did not work... 😞

Anything else I could try?

What about all those screen shots I've sent. Were they what you asked? Was there anything wrong there?

Cristian

[Hemoco]

Could you try :

C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727>aspnet_regiis.exe -i

[criscabellos]

Hi there,

Thank you for trying to help me.

I'm attaching some screen shots from my IIS, but since I didn't know what you actually needed, I don't know if it will be enough. If not, could you please let me know what else you need giving me examples.

Thanks again

Cristian

[Hemoco]

Could you please post some screenshots of the configuration of your IIS server.