IP Range Scanning Problems

[David_Elliott]

I've input all my IP ranges in the IP Range Scanning tab but I am just this morning receiving information for hundreds of devices outside those ranges.

I double checked that I didn't include multiple ranges in any of the listings.

How can I correct this?

[Hemoco]

Could you contact us through email about this. Our email address is support@lansweeper.com
Are you using multiple scanning servers? If so, these ranges are perhaps being scanned by other scanning servers.

Please send us a screenshot of the servers listed under Scanning Servers and of the IP Range Scanning tab for each of them.

[David_Elliott]

I've verified in the Lansweeper Config utility that only my IP ranges are there. I've verified the tsysIPScanRanges table only contains my IP ranges. I deleted all the devices that weren't mine from the deleted all the devices from the tblCustDevices but they are back. Is there another table that contains this same info that I can look at?

[Hemoco]

The only way this could have happened is because this IP range was included at the time of the scan.