Lansweeper 4.1: Printed Pages & Action Path

[Dirk_Bosmans]

Hello,

I've just upgraded from V4.0.0.42 to V4.1. It's great , but I have 2 remarks/questions.

1. Unfortunately I can't change the Action Path in the Lansweeper Configuration GUI (I can change it, but it is not saved in the database).

2. I would like to report the Printed Pages (Device: Printer Status). Unfortunately Lansweeper doesn't collect the Printed pages information. (I already launched a complete rescan of all devices and computers). What should I do to get the Printed Pages information from the printer into Lansweeper?

Best regards

[Dirk_Bosmans]

Problem 2: It works for the majority of printers (all RFC 1759 compliant), Not working for printers connected through JetDirect box.
==> You can close this case.

Thanks for the help.

[Hemoco]

Problem 1: confirmed

[Dirk_Bosmans]

1. As a workaround I changed it in the database
UPDATE dbo.TsysConfig SET ActionPath = 'xxx'
2. Is there a specific configuration required on the printer? SNMP? ...

[Hemoco]

2. Is there a specific configuration required on the printer? SNMP? ...

snmp (v1) must be enabled and the printer must support it.

[Hemoco]

1) can't reproduce, will try on some more test systems
2) The HP machines should be rfc compliant

[Dirk_Bosmans]

1. I did that, unfortunately I didn't work (when I close and open the configuration tool, the changes are gone)
2. Please find attached a list of printers

[Hemoco]

1) After changing it move the cursor to another field (like "wake on lan") to automatically save it
2) What is the brand/model of these printers?
Lansweeper detects all rfc 1759 compliant printer toners