Missmatch in OS information after upgrade to LanSweeper 4.0.0.27

[wollseng]

We recently upgraded LanSweeper to version 4.0.0.27.
After that when we upgrade an Servicepack on Windows XP for some reason it isn't updated everywere in LanSweeper.

When I enter the username of the user that uses the computer that is upgraded I can see the list of computers for that user and there the SP level is correct (image1).

But when i search for the computername and checks the properties I get that it misses the latest Service pack (image2).

I have so far found this problem on 4 computers. I made a test and deleted one of the computers from Lansweeper and let i find it again from the Domain Server. It found it but it never scans the computer for som reason.

Check the content of the table [tblOperatingsystem] in LanSweeper and found that very few computers had a Lastchanged date that was after the upgrade but there were some.

What has gone wrong and how can I fix it?

// Göran W

[wollseng]

That fixed all my problems. Thanks alot for the help.

It's a real nice software LanSweeper. Beats all the other softwares I have tried.

// Göran W

[Hemoco]

wollseng wrote:
It's a real nice software LanSweeper. Beats all the other softwares I have tried.

Thanks, spread the word.

[wollseng]

That explains the diffrens values. I change dthe scan intervall for OS because it was set to -1 ( don't konw if that is default value or if I have changed it by misstake but don't tink so).

Will trigger the scans and se what it reports back.

Thanks!

// Göran W

[Hemoco]

wollseng wrote:
That explains the diffrens values. I change dthe scan intervall for OS because it was set to -1 ( don't konw if that is default value or if I have changed it by misstake but don't tink so).

Will trigger the scans and se what it reports back.

Thanks!

// Göran W

-1 is not the default value.

[Hemoco]

The 2 reports get the service pack from a different table. (tblcomputers and tbloperatingsystem)
The one in tblcomputers is updated each scan, the other uses the waittime for OS