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vinstrup
Engaged Sweeper
Hi there,

Just upgraded to v. 4.0, and am happy with the overall improvements.
I do have a problem, though, with the search bar in the top section of the main window (where it says "search the Lansweeper database")

Are there any requirements in terms of syntax/semantics for entering search strings? No matter what I enter (users, pcs, etc...) it shows "Results for search "what-ever-search-string" - 0 items found.

I have verified and validated that the strings actually do exist in the database, and also shows up in relevant reports.

?

Brgds. Henrik
14 REPLIES 14
Hemoco
Lansweeper Alumni
You seem to be the only one with this problem.
Are all other pages working fine?

Can you try manually to surf to page "autosuggest.aspx?q=a"
Replace "a" by what you are searching for.
It should produce XML
vinstrup
Engaged Sweeper
I have tried with Internet Explorer (v. 8.0.7600.16385), and Firefox (v. 3.6.3) - both on a PC running Windows 7

I have tried with Internet Explorer (v. 6.0.2900.218) on a PC running Windows XP, and finally with Internet Explorer (v. 8.0.6001.18702) on a Windows Server 2003 (Lansweeper-server)

There is no indication of Java error in any of the browser instances.

Maybe a Web-server issue? We're running Lansweeper off IIS (v. 6.0)
vinstrup
Engaged Sweeper
Nope - no dropdown shows up (nor any other indication of type-ahead assistance)
Hemoco
Lansweeper Alumni
vinstrup wrote:
Nope - no dropdown shows up (nor any other indication of type-ahead assistance)

Which browser version do you have.
Do you see any signs of javascript errors?
Hemoco
Lansweeper Alumni
if you start typing do you see a drop down box?