Problems in connection with Lansweeper

[mquasar]

I'm having some problems in Lansweeper.

Example: I have 170 machines on the network and 23 of them are not listed as evaluated, only listed as not scanned.

I've done a manual scanning by lsclient but I can not solve, you can help me.javascript:insertsmiley(' ','/forum/Images/Emoticons/eusa_doh.gif')

[Hemoco]

Your email was received. Someone should get back to you within the hour.

[mquasar]

Ok I already shipping

[Hemoco]

We have not received your email yet. Could you try resending it to support@lansweeper.com?

[mquasar]

Already sent the images to the errorlog and email support.

I am awaiting the return.

[Hemoco]

Could you contact us at support@lansweeper.com and provide us with the following:
- The Errorlog.txt file located in Program Files (x86)\Lansweeper\Service on your Lansweeper server.
- Screenshot of your web console landing page. You can access your landing page by clicking on the Lansweeper logo in the top left corner of the web console. Please show us the whole page.
- Screenshot of the Lansweeper webpage of one problem machine.