cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
sadhana
Engaged Sweeper
We are using trial version,I tried to scan set of computers wherein I am unable to get it scanned suddenly.I can see message as service stopped as shown in the image below.I also have started the lansweeper.services and checked but still issue dint get resolved.what should I do now
3 REPLIES 3
Hemoco
Lansweeper Alumni
Please contact us at support@lansweeper.com and provide us with your Errorlog.txt file, found in Program Files\Lansweeper\Service.
sadhana
Engaged Sweeper
I have started the service but still the issue is same..
Hemoco
Lansweeper Alumni
If the service was successfully restarted, you should no longer see the "service stopped" message in the web console.

Could you try starting the service as shown in the screenshot attached to this post. If you receive an error message, please contact us at support@lansweeper.com and provide us with a screenshot.