user login tracing

[phil_lock]

Hi,

For some reason i am unable to get the event viwer information to update for my users. I have been into the config and setup scanning setup- scanning servers - scheduled eventlog scanning. and set this to 20minutes but my pc's are not reporting any user info since friday.
Can anyone offer advice regarding this as i need to be able to trace when some users were accessing what pc.

Thanks

[Hemoco]

I suggest upgrading to the latest version, it fixes some problems with date formats in eventlog scanning.

[phil_lock]

Wait time is set to 0 for the event log

We are using version 4.0.0.42 of lansweeper, the newer version came out after we had upgraded to this version.

A majority of the pc's are windows xp with some w7

[Hemoco]

Waittime should be a number (most likely "0" for eventlog)

Which is the version number for lansweeperservice.exe?
Note that eventlog scanning is not supported on windows 2000.

[phil_lock]

the wait time is 07/03/2011 07:58:11 which is still more than the 20minutes it should be set to. Also i have no idea on what pc the user has been on so my aim is to track that information down from teh lansweeper info.

Thanks

[Hemoco]

On the action screen of the computer you can click open the "wait times" at the bottom.
Can you verify the last scan date of the eventlog item.