user search issue

[palz]

Hello All,

I'm new in lansweeper. Till we used the free version I could search lot of domain users. When the user logged in the exe file started and sent info to the server. It worked fine.

Last week I talked over my boss and we bought the premium version. I've reinstalled the lansweeper and activated the premium version.

Now the AD scanning is running. I have more the 200 computers but the number of users limited (just 10 % of computers)

What can be the problem? I'm not domain admin just OU ! This can be the reason ?

Thanks for your help

Zoltan

[palz]

OK

[Hemoco]

With active scanning, the logged on user is scanned at the time of the scan.
If you need a more detailed tracking you will also need to use lsclient.

[palz]

The user has read access ! Any idea?

[Hemoco]

You have to make sure that your account has read access on active directory on the domaincontrollers.

[palz]

Hello,

This is the error message:


12/14/2009 2:48:26 PM: System.DirectoryServices.Protocols.LdapDirectoryIdentifier The LDAP server is unavailable.

Is there any other way to use AD scanning if the lansweeper account is not possible to be domain admin ?

Thanks
Zoltan

[Hemoco]

Do you see any errors in the errorlog.txt file regarding user lookup?