WMI access denied

[tkerr]

I am getting the WMI access denied error but only on workstations at remote branches. I have checked the KB article related to this error and everything checks out ok and I can scan any workstation at my local office. Any other suggestions.

[Cobra7]

Works fine for us. We have multiple offsites.

Is there a firewall or router setting that may be cutting out the WMI port? How are your offsites connected to your home office?

[tkerr]

yes the alternate credential I use for scanning has domain admin and local workstation admin.

[Hemoco]

Is the scanning use (or the alternate credential) administrator on these computers?