Create recurring tickets

[MBI]

Hello,

I would like to know if Lansweeper can create automatically recurring tickets for IT maintenance purposes.

Last post I saw about this was dated back from 2018, is this a feature that is available now?

We are using Lansweeper 10.2.2.0

Thank you

[GoodLuck123456 · Accepted solution]

We just use windows task scheduler to run a powershell script.

Send-MailMessage -To "myhelpdesk@abc.com" -From "myhelpdesk@abc.com" -Subject "subject line" -Body "email text" -SmtpServer "myMailRelay.abc.com" -BodyAsHtml

[GoodLuck123456]

I don't think Lansweeper can do this - we use scheduled tasks to email the helpdesk.  It works for us but the dispatching rules can be quite limiting if you want to set several categories when the ticket is generated.

[MBI]

Ah ok thank you for the tip!

[MBI]

Thank you for the reply. Where in Lansweeper can we create scheduled tasks? Thank you