→ 🚀What's New? Join Us for the Fall Product Launch! Register Now !

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
gene_tsai
Engaged Sweeper
I have enable scan item "ENVIRONMENT" on scanned Item Interval options,
But I can't find any message on assets --> config --> windows --> environment
just response No information found

how can i check this issues?

Thank.
1 ACCEPTED SOLUTION
Susan_A
Lansweeper Alumni
If you haven't already, rescan your computers. Enabling a scan item does not automatically trigger a scan of that scan item. To rescan, click the Assets link at the top of the web console, tick the upper checkbox and hit the Rescan button on the left. Wait for your scanning queue to clear under Scanning\Scanning Queue.

View solution in original post

1 REPLY 1
Susan_A
Lansweeper Alumni
If you haven't already, rescan your computers. Enabling a scan item does not automatically trigger a scan of that scan item. To rescan, click the Assets link at the top of the web console, tick the upper checkbox and hit the Rescan button on the left. Wait for your scanning queue to clear under Scanning\Scanning Queue.