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Upgrading to new Server (Iaas / Paas)

Wanted to see if it mattered what our SQL server is Iaas vs Paas and if it mattered for LanSweeper. We are upgrading the SQL server to Azure and just wanted to verify Iaas vs Paas or if there's a recommended.

Efthimios by Engaged Sweeper II
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AD lockout

a few days ago.. I had to change my active directory password.  Now I get locked out every few minutes.  Do I need to update my credentials on the 

jlinn by Engaged Sweeper
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dcom errors and manual scan

I am getting failed scans from Lansweeper, os is 2016 fully patched,  I am getting access denied when connecting via wbemtest, test-wsman server works, the account running the scan is domain administrator.  There is no policy restricing access to SAM...

Resolved! Network switch shows Non-active

I have several running network switches that list in Assets automatically but appear "grayed out" and show Non-active.  I set them to Active but they reverted to Non-active after some time.  Each are pingable from the other.  Switches are on a manage...

Assets are not displayed in software search

Hello guys, I've been having a problem with searching for installed software on our company's devices for a few days now. For example, when I search for Google Chrome in "Software", only one asset appears as shown in the first screenshot. However, we...

Resolved! Auto delete tickets

HelloWe do not want to keep tickets older than 2 years. How can we auto delete these? Or is it only a manual method?