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‎02-07-2024 02:42 PM
Hello, i am experiencing a strange deleting/merging problem.
A similar problem is described in an old topic but the solution isn't working for me.
https://community.lansweeper.com/t5/general-discussions/asset-deleted-after-rescan/td-p/62119
I have two Unifi Access Points. Same model but of course different IP and MAC.
Only one asset was found automatically.
If I enter the MAC of the "not found" asset, the "found one" is shown by Lansweeper. Although the MAC is incorrect for this "found one".
If I enter the IP address for Batch Scanning, no asset is created.
If I manually enter the asset with IP and MAC and serial, the assed ist deleted after rescan.
‎02-08-2024 06:12 AM
Also you can view comments:
Select Top 1000000 tblAssets.AssetID,
tblAssets.AssetName,
tblAssets.IPAddress,
tblAssets.Mac,
tsysAssetTypes.AssetTypeIcon10 As icon,
tblAssetComments.Comment,
tblAssetComments.AddedBy,
tblAssetComments.Added
From tblAssets
Inner Join tblAssetCustom On tblAssets.AssetID = tblAssetCustom.AssetID
Inner Join tsysAssetTypes On tsysAssetTypes.AssetType = tblAssets.Assettype
Inner Join tblAssetComments On tblAssets.AssetID = tblAssetComments.AssetID
Where tblAssetCustom.State = 1
Order By tblAssetComments.Added Desc
‎02-08-2024 12:27 PM
Hello Mister_Nobody, thanks for your help.
The report shows:
[MERGE] Merged duplicate asset with IP address 192.168.xxx.xxx into this asset. Merge reason: shared MAC address(es) and unknown serial number for both assets.
The Connectiontester shows errors on every topic, i think because this is no windows machine. But the asset is scanned normally as shown on the corresponding website (infos and last successful scan available).
I deleted the asset and created two new ones with correct IP, MAC and Serial manually. But one of the assets is still deleted by the system.
‎02-08-2024 12:36 PM - edited ‎02-08-2024 12:36 PM
Sorry It was typo.
Scan AP by LS DEVICE tester and check duplicate MACs.
‎02-08-2024 12:49 PM
I scanned both devices.
A) IP 181 MAC :BF
B) IP 182 MAC :0F
At the moment in Lansweeper the available asset is B). The asset i deleted bevor (and i created two new ones manually) was A). The asset B) is shown with its correct MAC in Lansweeper.
‎02-08-2024 06:03 PM - edited ‎02-08-2024 06:04 PM
I think you have same MACs in AP internal switch interfaces. And LS have merged APs in a single asset.
‎02-09-2024 12:25 PM
Ok, is there something i can do? Or do i have to create an esset manually without IP for my device A)? Which is then never scannable by Lansweeper.
‎02-08-2024 04:33 AM
Scan AP by LS connection tester and check duplicate MAC.
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