Access Point asset deleted after rescan

[pskup]

Hello, i am experiencing a strange deleting/merging problem.

A similar problem is described in an old topic but the solution isn't working for me.

https://community.lansweeper.com/t5/general-discussions/asset-deleted-after-rescan/td-p/62119

I have two Unifi Access Points. Same model but of course different IP and MAC.

Only one asset was found automatically.

If I enter the MAC of the "not found" asset, the "found one" is shown by Lansweeper. Although the MAC is incorrect for this "found one". 

If I enter the IP address for Batch Scanning, no asset is created.

If I manually enter the asset with IP and MAC and serial, the assed ist deleted after rescan.

[Mister_Nobody]

Also you can view comments:

Select Top 1000000 tblAssets.AssetID,
  tblAssets.AssetName,
  tblAssets.IPAddress,
  tblAssets.Mac,
  tsysAssetTypes.AssetTypeIcon10 As icon,
  tblAssetComments.Comment,
  tblAssetComments.AddedBy,
  tblAssetComments.Added
From tblAssets
  Inner Join tblAssetCustom On tblAssets.AssetID = tblAssetCustom.AssetID
  Inner Join tsysAssetTypes On tsysAssetTypes.AssetType = tblAssets.Assettype
  Inner Join tblAssetComments On tblAssets.AssetID = tblAssetComments.AssetID
Where tblAssetCustom.State = 1
Order By tblAssetComments.Added Desc

[pskup]

Hello Mister_Nobody, thanks for your help.

The report shows:

[MERGE] Merged duplicate asset with IP address 192.168.xxx.xxx into this asset. Merge reason: shared MAC address(es) and unknown serial number for both assets.

The Connectiontester shows errors on every topic, i think because this is no windows machine. But the asset is scanned normally as shown on the corresponding website (infos and last successful scan available).

I deleted the asset and created two new ones with correct IP, MAC and Serial manually. But one of the assets is still deleted by the system.

[Mister_Nobody]

Sorry It was typo.

Scan AP by LS DEVICE tester and check duplicate MACs.

[pskup]

I scanned both devices.

A) IP 181 MAC :BF

B) IP 182 MAC :0F

At the moment in Lansweeper the available asset is B). The asset i deleted bevor (and i created two new ones manually) was A). The asset B) is shown with its correct MAC in Lansweeper.

[Mister_Nobody]

I think you have same MACs in AP internal switch interfaces. And LS have merged APs in a single asset. 

[pskup]

Ok, is there something i can do? Or do i have to create an esset manually without IP for my device A)? Which is then never scannable by Lansweeper.

[Mister_Nobody]

Scan AP by LS connection tester and check duplicate MAC.