This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Community FAQ

General Discussions

Find answers to technical questions about Lansweeper.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Topics in this forum

Sign in/Join

Remote Desktop User

Hi,since my search in the forum did not bring any result, I try it myself with a question When I click on Remote Desktop Button for an asset, I always have to (1) change my name (3).For me it would make sense, if I already have a user, in my case th...

EDV_OHZ by • Engaged Sweeper III
  • 5726 Views
  • 1 replies
  • 1 kudos

Legacy License Keys not Removed

I've just noticed that clients that previously had licensed software installed (software was removed long ago and clients have since been rescanned), still show a license key for that software. It misled me to believing that the software was still i...

Rob_B by • Engaged Sweeper III
  • 5797 Views
  • 3 replies
  • 0 kudos

Automatic Update of "IP Location" For Assets

Hi all,We have recently started to use Lansweeper, and have found it very useful. I have created several IP Range Locations for our devices to sort themselves into. It worked, but something I believe is lacking now is an auto update feature. I assume...

amrollz by • Engaged Sweeper
  • 12551 Views
  • 6 replies
  • 0 kudos

LsAgent Windows Firewall

Hello guys,I'm trying to solve the "firewalled" issue in some of our Windows computers, so I installed LsAgent with relay server on one of them, but the connection issue remains. Is there anything else I need to do? Create a rule in the Windows Defen...

roberto_m by • Engaged Sweeper III
  • 5715 Views
  • 2 replies
  • 0 kudos

Ticket deferral to later date

We have an occasional purchase request which might be deferred to a later date because of budget cycles. I have created a "Deferred" state, however, as the ticket remains open for months, it is easy to stop noticing it. Is there a way to place a tick...

rallen by • Engaged Sweeper II
  • 3608 Views
  • 1 replies
  • 0 kudos

O365 scanning issue

Hi Everybody,i got an issue when i want to scan our tenant O365. Following step by step process to add scan credentials with prerequisite from https://www.lansweeper.com/knowledgebase/how-to-scan-office-365-accounts/I can fetch some data, so i guess ...