Add ticket filter fields

[JohnnyAb]

Hi guys,

I was wondering if it is possible to add some additional fields to my ticket filters? Currently it shows thing like priority and subject etc.

I have some custom field I would like to add to the ticket filter view so I don't have to go into the ticket to view the field.

[Esben_D]

It is possible to add extra columns in your ticket filter. However, you will need to be Lansweeper version 6.0.110 or higher.

We have a knowledgebase article which explains how to add the columns which you can find here: https://www.lansweeper.com/kb/347/configuring-and-using-ticket-filters.html