General Discussions

Find answers to technical questions about Lansweeper.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Password Status

Had a recent issue where I needed to use this quite often so I built it as a tool for our help desk to use going forward. It checks the status of the user's password: cmd.exe /K net user {username} /domain

brodiemac2 by Champion Sweeper
  • 8594 Views
  • 2 replies
  • 4 kudos

Install Adobe Reader Error

Hello together,my installation of the Adobe Reader fails every time an I do not know why.See the screenshotOn the PC is no Adobe installedSteps:<?xml version="1.0" encoding="utf-8"?><Package> <Name>Install Adobe Reader DE</Name> <Description>Instal...

Scanning - nothing appears in the queue

Just noticed that our freeware version of lansweeper (we don't have enough assets), has not scanned for a while. I've initiated scan now, but nothing appearing in the queue. Any ideas what could be preventing this?Regards

Broken scanning of AD

We seem incapable of scanning our domain anymore. It happened apparently a while ago, somewhere in September (judging from the completed scan indicators under Scan Targets), but I don't have any idea why that might be, as we haven't made any updates ...

New ticket auto-assignment & default state

Hi folks,At present, when an agent manually creates a ticket in the helpdesk, it automatically assigns that ticket to them - the creator.Is there any way to prevent this behaviour - so manually created tickets are unassigned, either by default or by ...

hert6079 by Engaged Sweeper
  • 3381 Views
  • 1 replies
  • 0 kudos

Can't see devices on Lansweeper

Hello,I am new to Lansweeper, and recently installed Lansweeper(web version) on a device on our school network(Wi-Fi).I was asked to put in the password for the device, and I put in the PIN that I am using to sign in.Now when I sign in to Lansweeper,...

tlifshitz by Engaged Sweeper
  • 3120 Views
  • 3 replies
  • 0 kudos