AntiVirus Reporting

[SquawkPG]

I have a number of PC assets that report 2 instances of Webroot which causes problems with filtering & reporting.
1) Webroot SecureAnywhere - Disabled & Outdated
2) Webroot SecureAnywhere - Enabled & Up To Date

How can I fix this?

[FrankSc]

Hi,
Antivirus is fetched from the AntiVirusProduct class in WMI.
Please check what is being returned with the Powershell command below. Is the instance also listed there twice?

Get-CimInstance -Namespace root/SecurityCenter2 -ClassName AntivirusProduct

[clsecurity]

Hi - Multiple reports of the same AV ( we use vipre ) which is causing reporting confusion and multiple entries in LANSweeper. 

PS C:\WINDOWS\system32> Get-CimInstance -Namespace root/SecurityCenter2 -ClassName AntivirusProduct

displayName : VIPRE Business Agent
instanceGuid : {E57E53FA-0D28-5E6B-95B1-8B3E99C761C1}
pathToSignedProductExe : C:\Program Files\VIPRE Business Agent\SBAMWSC.EXE
pathToSignedReportingExe : C:\Program Files\VIPRE Business Agent\ViprePPLSvc.exe
productState : 266240
timestamp : Mon, 15 May 2023 15:52:22 GMT
PSComputerName :

displayName : VIPRE Business Agent
instanceGuid : {60224B57-9376-2360-FD93-BCD0A956D35D}
pathToSignedProductExe : C:\Program Files (x86)\VIPRE Business Agent\SBAMWSC.EXE
pathToSignedReportingExe : C:\Program Files (x86)\VIPRE Business Agent\ViprePPLSvc.exe
productState : 262144
timestamp : Mon, 29 Aug 2022 16:02:46 GMT
PSComputerName :

displayName : Windows Defender
instanceGuid : {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
pathToSignedProductExe : windowsdefender://
pathToSignedReportingExe : %ProgramFiles%\Windows Defender\MsMpeng.exe
productState : 393472
timestamp : Mon, 17 Apr 2023 13:13:09 GMT
PSComputerName :

displayName : VIPRE Business Agent
instanceGuid : {4C23B6E1-0DC7-CEA1-0510-43F2F10D6AFE}
pathToSignedProductExe : C:\Program Files (x86)\VIPRE Business Agent\SBAMWSC.EXE
pathToSignedReportingExe : C:\Program Files (x86)\VIPRE Business Agent\ViprePPLSvc.exe
productState : 266240
timestamp : Tue, 22 Sep 2020 21:30:16 GMT
PSComputerName :

[ErikT]

Hi there, 

I have forwarded this information internally to investigate these false positives. 

[clsecurity]

Bump thread - I am also having the same problem with Vipre.

[TazPB]

I'm having the same problem with Vipre Antivirus software as well.