Application Updates

[CodeMonkey831]

Is it possible to see updates that are applied to software assets? Specifically looking at AutoCAD. Lansweeper reports installs fine, but notany of the updates that are applied. These updates don't show up in the "Programs and Features", but they do show in "Installed Updates".

[Obi_1_Cinobi]

Hello there!

Software data retrieved for Windows computers mimics Add/Remove Programs (Programs and Features) on the client machine. In other words, the software listed in Add/Remove Programs on a Windows computer will automatically be detected by Lansweeper. Software not listed in Add/Remove Programs cannot be scanned by the default scanning logic: https://community.lansweeper.com/t5/managing-software/view-and-scan-software-installations-on-window...

Other software packages not listed in Add/Remove Programs are not scanned by the default software scanning procedure but can potentially be detected with custom file or custom registry scanning instead.

[AndreasW]

The AutoCAD updates MUST be installed as an administrator.
After installing the AutoCAD update, I can't find a user entry for the update.

[Obi_1_Cinobi]

Hello there!

If software is only installed for a specific user on a computer:

• It will not be listed in the computer's Software tab if that user was not logged into the computer when the machine was last rescanned.
• It will be listed in the computer's Software tab if that user was logged into the computer when the machine was last rescanned. The software will then have a little icon accompanying it to indicate that it's user-specific.

[AndreasW]

Hi,

the Software AutoCAD could not be installed for a Single User.
The Installation of AutoCAD is like Microsoft Office (for ALL Users) !! 

[Obi_1_Cinobi]

Hello there!

If you require further support with your software scanning issue, please contact support: https://www.lansweeper.com/contact-support/

[AndreasW]

Hi,
we have the problem with AutoCAD 2020 and 2021.
In AutoCAD 2022, the program version is displayed correctly in “Programs and Features” after the update.